Dear Smooz Users,
Following the completion of the refund for Smooz Premium Service on May 20th, we have deleted all the user information as previously announced. We once again thank you for your support since the launch of Smooz in September 2016.
Sincerely,
Yuichi Kato
CEO, Astool Inc.
Dear Smooz Users,
As announced, the refund for Smooz Premium Service ended on May 20th, and we would like to thank those who cooperated in the refund process. We will soon delete all user information including the information that we used for the refund – we will let you know on this blog once the deletion is completed.
Sincerely,
Yuichi Kato
CEO, Astool Inc.
Dear Smooz Users,
As announced previously, Smooz was discontinued on December 23rd, 2020. We would like to let you know that we are ready to refund Premium users of Smooz. If you are eligible to apply for a refund, please contact us at “support@smooz.mail.helpshift.com”.
We appreciate your patience till now, and would like to encourage you to contact us so that we could proceed with your refund as soon as possible.
Sincerely,
Yuichi Kato
CEO, Astool Inc.
We regret to announce that Smooz is discontinued on 23rd of December, 2020.
To those who have subscribed to the premium service of the iOS app, we will inform you of how the refund is made on our blog (https://smoozapp.com/blog/en/ ) shortly.
If you have inquiries about the refund, please contact us at: support@smooz.mail.helpshift.com
We wish to thank all Smooz users, and we would like to accept all feedback for this endeavor.
Yuichi Kato
CEO, Astool Inc.