Dear Smooz Users,
As announced previously, Smooz was discontinued on December 23rd, 2020. We would like to let you know that we are ready to refund Premium users of Smooz. If you are eligible to apply for a refund, please contact us at “support@smooz.mail.helpshift.com”.
- Those who are eligible for refund:
- Smooz users who were subscribed to the Smooz Premium Service after December 1st, 2020. (The charge for after December 1st will be refunded on the daily basis calculation.
- Period of refund:
We appreciate your patience till now, and would like to encourage you to contact us so that we could proceed with your refund as soon as possible.
Sincerely,
Yuichi Kato
CEO, Astool Inc.